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Waitwish

Privacy Policy

Last updated: February 2026

Welcome to Waitwish ("we", "our", or "us").
Waitwish is an appointment scheduling platform that allows individuals and businesses to manage bookings and availability.

We are committed to protecting your privacy and handling your data transparently and securely.

1. Information We Collect

We may collect the following categories of information:

Account Information

  • Name
  • Email address
  • Profile information
  • Login credentials

Booking Information

  • Meeting dates and times
  • Participant names and email addresses
  • Event details

Payment Information

If you use paid features, payment information is processed securely by third-party payment providers. We do not store full payment card details.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Usage analytics
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Waitwish platform
  • Process bookings and manage scheduling
  • Send confirmations and reminders
  • Improve our services and user experience
  • Provide customer support
  • Ensure security and prevent fraud

We do not sell personal information.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity – to provide scheduling services.
  • Legitimate interests – to improve, secure, and maintain our platform.
  • Consent – where required for marketing or analytics.

4. Sharing of Information

We may share information with trusted third-party service providers who assist us in operating our services, including:

  • Hosting providers (e.g., Vercel)
  • Database and authentication services (e.g., Supabase)
  • Analytics providers (e.g., Google Analytics)
  • Payment processors (if applicable)
  • Email delivery providers

These providers process data on our behalf and are bound by contractual obligations.

We may also disclose information if required by law.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request deletion of their data at any time (see Section 9).

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain sessions
  • Analyze site performance
  • Improve user experience

You can control cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted connections (HTTPS)
  • Secure hosting infrastructure
  • Access controls
  • Regular security monitoring

However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

Your information may be processed in countries outside your own, including the United States or other jurisdictions where our service providers operate.

We ensure appropriate safeguards are in place when required by applicable law.

9. Your Rights

GDPR (European Union Users)

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion ("Right to be forgotten")
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at support@waitwish.com.

CCPA / CPRA (California Residents)

If you are a California resident, you have the right to:

  • Request disclosure of the personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Opt-out of the sale or sharing of personal information

Waitwish does not sell personal information.

To submit a request, email support@waitwish.com.

10. Children's Privacy

Waitwish is not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

support@waitwish.com